Glossary

Every Vano term, in plain English

Plain-English definitions of the words you'll see around Vano — from pay-after-accept and Vano Pay to ATU, Eircode and Ireland's minimum wage — each explained in Vano terms.

• Arrival code
  The 4-digit code on your screen that a helper must enter before starting the job.
• ATU (Atlantic Technological University)
  A major university with a Galway campus — home to many Vano helpers.
• Autopilot
  Vano's weekly or monthly plan that keeps a home looked after on a schedule.
• Booking fee (platform fee)
  The small fee Vano charges the customer when a helper accepts — 15% of the job price, minimum €4.
• Deep clean
  A top-to-bottom clean that gets into the corners a weekly tidy skips.
• Eircode
  Ireland's seven-character postcode that pinpoints an exact address.
• End-of-tenancy clean
  The move-out clean that gets a rental back to handover standard — and your deposit back.
• Escrow
  Money held safely by a third party until both sides have done their part.
• Flat-pack assembly
  Getting IKEA-style furniture out of the box and standing — without the row.
• Flexible work
  Work with no fixed rota — you pick up jobs that fit around your week.
• ID-verified helper
  A helper whose identity Vano has checked before they can accept jobs.
• Ironing service
  Someone takes the ironing pile off your hands — by the basket or by the hour.
• Job dispatch
  How a new job is sent out to nearby helpers by SMS and push to accept.
• Minimum wage (Ireland, 2026)
  Ireland's legal pay floor — €14.15/hr in 2026. Vano's net pay sits above it.
• Net pay (take-home)
  What a helper actually keeps — 100% of the job price, €18/hr on time-based jobs.
• On-lead dog walking
  The dog stays on the lead for the whole walk — the safe default for a new walker.
• Oven clean
  Degreasing and scrubbing the oven inside-out — the job everyone puts off.
• Pay-after-accept
  Nothing is charged until a helper accepts — then a small booking fee confirms it.
• Same-day home help
  Booking a trusted local helper for a household task today — not next week.
• Spring clean
  The once-a-year whole-home refresh — declutter, scrub, reset every room.
• Stripe Connect payout
  The secure transfer that lands a helper's earnings in their own account.
• Student cleaner
  A local, ID-verified student doing cleaning jobs around their lectures.
• Vano Cover
  Optional €2 damage protection — accidental damage covered up to €250 for that booking.
• Vano helper
  A verified local student who accepts and completes home jobs through Vano.
• Vano Pay
  Vano's secure payment system that holds funds safely and pays helpers out.